Shipping policy
We are committed to delivering our premium cooking oils to your doorstep safely, securely, and as quickly as possible. Below you will find the details of our shipping procedures, timelines, and costs.
Order Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Cutoff Time: Orders received after 5:00 PM EST will begin processing the following business day.
- Please Note: During high-volume seasonal periods or product launches, processing times may be slightly extended. We appreciate your patience as we meticulously package your products to ensure zero leaks or damage.
Shipping Rates & Delivery Estimates
We currently ship exclusively within the United States. We do not offer international shipping at this time.
To help improve your checkout confidence, we offer flat-rate and tiered shipping options, which are detailed in the table below:
| Shipping Option | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | 3 to 7 business days | $6.95 |
| Expedited Shipping | 2 to 3 business days | $14.95 |
| Orders over $50 | 3 to 7 business days | FREE |
💡 PRO TIP: Standard shipping is automatically upgraded to FREE at checkout once your order total reaches $50 or more!
Shipping Restrictions
- Domestic Only: We only ship to addresses within the United States (including Alaska and Hawaii).
- PO Boxes & APO/FPO: We do ship to PO Boxes and military addresses via standard shipping, though delivery times may take slightly longer than estimated above.
- Local Pickup/Delivery: Please note that we operate entirely online to maintain our strict quality and fulfillment standards. We do not offer local pickup or local delivery options at our warehouse locations.
Order Tracking Details
Once your order has left our facility, we want to ensure you can monitor its journey directly to your kitchen counter.
- When your order ships, you will receive an automatic Shipment Confirmation Email containing a dedicated tracking number and a link to trace your package.
- Please allow up to 24 hours for the tracking information to update and become active on the carrier’s network.
Returns, Changes, and Cancellations
- Order Changes & Cancellations: Because our fulfillment team works quickly to process and pack your items, we can only accommodate order modifications or cancellations within 1 hour of the order being placed. Please reach out immediately to our support team via our Contact Us page.
- Damaged or Lost Packages: Our culinary oils are packed securely, but accidents can happen in transit. If your order arrives damaged, leaking, or if it is lost by the carrier, please email our support team within 7 days of the delivery date. Include your order number and a photo of the damaged packaging, and we will immediately arrange a replacement or refund.
Potential Service Interruptions
While we do everything we can to ensure timely delivery, shipments may occasionally experience delays due to variables outside of our control (such as severe weather events, carrier backlogs, or national holidays). We will proactively communicate any known systemic delays on our homepage or via email if your order is directly affected.
Questions?
If you have any questions regarding your shipment or need assistance with an order, please visit our Contact Us page or check out our FAQ section for quick answers.